You have reached Asian's Best in Conroe, Texas. Asian's Best is a family owned and operated Asian Specialty Food and Product Online Retail Store. At present we are affiliated with Amazon Online Stores and you can visit our web store here. We are happy to announce that we are starting into our third year of operations.

Frequently Asked Questions:

Why was I charged shipping for each item or why is my rate not the standard shipping charge: For larger and heavier items like drinks, we package them in a packing bundle and charge an overridden shipping rate. This means we sell you enough to fill a flat rate box, but we would not have enough money for shipping at the 5.55 level, because the standard medium flat rate is 10.35 and 13.95 for the larger flat rate box. Plus you have to remember that Amazon places a surcharge on shipping of 7.5 percent. Therefore, the two sums (shipping plus surcharge) are added together and an overridden charge is programmed into these items to charge a set price for shipping when the item is selected. However Amazon does not display the overridden price up front, therefore some people are not aware until they check out that the shipping price is higher. Plus if you order multiple overridden items, you will be charged for each item separately and the shipment will be sent in multiple boxes.We can not control the multiple charges for overridden items, because we do not have control over Amazon's shopping cart.

Why are my bottles taped: All bottles like Extraderm, Maxipeel, Eskinol, Johnson's Baby Cologne and Oil, Sunsilk Shampoo, Cream Silk Conditioner will have their lids taped closed for shipping. The Extraderm and Maxipeel come in boxes and they will be opened to be able to tape the products lids. This is due to the lids being flip top with no seals and leakage will occur under pressure if not taped. The postal service packs the packages to together for transport and this places hundreds of pounds of pressure on the items. This may not look pretty but all items are new, not used.

How long does it take to get my package: We are a third party to Amazon. You place the order with them and once your financial information is confirmed and processed, we get the order. We then have two days to pack and mail your order, and depending on your distance from Texas, it take priority mail 3 to 10 business days to deliverer a package not counting the weekends or Holidays. We generally send tracking information with your order confirmation e-mail. If you did not get a tracking number, it is displayed at the bottom of the order record in Amazon.

Can I get refund on shipping: Yes, if you purchase several overriden items and the shipping cost is overly high we will refund you for the excess shipping. However you have to ask we do not do this automaticallly.

Under construction - Detailed library of our asian medicine products, beauty products, supplements, herbs, foods, and drinks. Good place to research and compare ingredients of our products and our distributors/wholesalers products.
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Why can you not control your shipping better: First of all this is Amazon, not E-Bay. On E-Bay the seller has the control to charge a different shipping rate for every product he sells. This is not so with Amazon. Amazon has a one for all shipping method, which works well for sellers that sale only like products. For example, if the seller only sale DVDs and CDs. We sale similar products, but they are not all alike size wise. Some of our products are small and light and others are small and heavy, or large and bulky. Therefore we provide the best shipping model we can, but depending on your order quantity and weight, it may not fit into the model every time. This is annoying for all of us, but if you do not agree with the shipping - simply do not order the product.

Why does your title state a different amount of ounces than the description: There is a difference in ounces of weight and fluid ounces. Ounces is a measure of mass and fluid ounces is a measure of volume. Moreover, If you see the shipping weight of the product under product details it generally is in ounces.  This is because the postal service ships everything in ounces or pounds. Which helps you calculate your shipping without any conversion of units. The weight shows you whether or not you are being overcharged for shipping, because you can roughly calculate your own shipping with this information combined with our shipping policies and practices. However, if you see a bottle that has two fluid ounces written on it, that does not mean the product weights two ounces. The fluid in the bottle has a weight in ounces and the bottle itself will have a weight in ounces, especially if it is made of glass. Therefore you have to weight the fluid, the bottle, and the packaging to see what the shipping weight actually is. I will not refund your money because you do not know the difference between ounces and fluid ounces. Plus there is a difference in the product detail area and the product description area. The products details area tells about the shipping weight and Amazon information like the ASIN number. The product description area is used to describe the items like its size, shape, or ingredients.